Hi, I'm Carmen.
I develop online modules on topics like software, marketing, customer service, time management, construction, and empathy. I'm analytical and strategic, and I faciliate respectful collaborations between clients, SMEs, content writers, designers, and editors.
I quickly adapt to new technology and writing styles, and I bring empathy, flexibility, and a collaborative mindset to every project. I'm always looking for new ways to grow professionally. Outside of work, I enjoy yoga, rock climbing, hiking, walking my dog, and catching up on Netflix.
Branching Scenario for Customer Service
In this scenario-based simulation, learners demonstrate effective communication skills for customer service.
Healthcare Training
In this training course, healthcare professionals and interested individuals learn how to implement the Low FODMAP diet to support patients with digestive issues.
Yoga Teacher Training
In this elearning course, adult learners examine research about the health benefits of yoga to support their yoga teaching licensure.
Microcourse for Children
In this animated course, elementary aged children explore socioemotional skills.
HR Corporate Training
In this corporate HR training, learners define their own cultural perspectives, build empathy for others, and address microaggressions in the workplace.
Gamified Challenge for Construction
In this dynamic course, learners navigate and apply the International Residential Code (IRC) through real-world scenarios where their decisions impact the safety, accessibility, and structural integrity of homes.
Software Simulation
In this Microsoft Outlook simulation course, learners set work hours and specify remote or in-office days by personalizing their calendar.
Design and Coding
I designed this site to evoke both professionalism and creativity, with a neutral base and pops of colorful gradients. I prioritized accessibility through strong color contrast and ensured the layout is responsive for seamless use across devices.